Shipping Policy

General Information

House of Nappies uses various freight companies for all deliveries. All orders will be delivered to the address provided in the shipping details form upon checkout. If the incorrect address is provided to us, you will be liable for the cost of redirecting and or replacing the order. All orders will be given Authority to Leave (ATL) unless you explicitly state that it is not safe to do so. We will not be liable for goods that go missing at your front door. If you do not provide ATL and you are not at home, you will be liable for the additional redelivery fee.

Delivery Fees

  • Please use our shipping cost estimator

Delivery Times (business days) *

  • QUEENSLAND
    • Brisbane Metropolitan: 1 - 3 days
    • South East QLD: 1 - 3 days
    • Central QLD: 3 - 5 days
    • Far North QLD: 3 - 5 days
    • Far North QLD (Islands): 8 - 10 days
  • NEW SOUTH WALES
    • Sydney Metropolitan: 1 - 3 days
    • NSW Regional Areas: 2 - 4 days
  • VICTORIA
    • Melbourne Metropolitan: 2 - 4 days
    • VIC Regional Areas: 3 - 5 days
  • SOUTH AUSTRALIA
    • Adelaide Metropolitan: 3 - 5 days
    • SA Regional Areas: 4 - 6 days
  • WESTERN AUSTRALIA
    • Perth Metropolitan: 7 - 9 days
    • WA Regional Areas: 7 - 9 days
  • NORTHERN TERRIROTY
    • Darwin Metropolitan: 7 - 9 days
    • NT Regional Areas 7 - 9 days

* The delivery times stated above are approximate times only.